Transit Supervisor
Fredericksburg, VA
Full Time
Transit
Entry Level
VACANCY ANNOUNCEMENT
Transit Supervisor
Starting Salary: $47,290
Job Summary: Join our team as a Transit Supervisor, where you will play a crucial role in overseeing vehicle operations and ensuring the safe and reliable transit service of our community. You will supervise transit operators, manage daily operations, and perform administrative tasks to maintain service excellence.
Key Responsibilities:
- Provide direct oversight of transit operators on the street.
- Observe driving skills and work performance of operators throughout the service area.
- Ensure operators meet uniform, equipment, and licensing standards.
- Monitor street operations for on-time performance and schedule adherence.
- Maintain contact with operators via radio systems to control on-street service.
- Ensure safety compliance by adhering to rules and SOPs for customers and employees.
- Conduct road observations and respond to hazardous conditions affecting routes.
- Implement alternative service and routing due to collisions or detours.
- Assist dispatch and maintenance with vehicle change-outs in the field.
- Support operators with service or passenger issues, coordinating with Transit Security as needed.
- Oversee daily pre-trip and post-trip activities, ensuring bus cleanliness and maintenance coordination.
- Perform administrative duties such as scheduling, work assignments, and policy updates.
- Review timesheet information for accuracy.
- Manage fare collection, counting, and reporting.
- Investigate customer complaints and complete related paperwork.
- Conduct vehicle accident and incident investigations and documentation.
- Perform essential Transit Operator functions, including driving routes as needed.
- Serve as a transit dispatcher or customer service agent when required.
- Perform other related duties as assigned.
- High School diploma or equivalent with bus driver training.
- Minimum of three years of experience driving a passenger vehicle or related experience.
- Proficient in using tablets, cellphones, computers, and related software.
- Essential personnel classification and must pass a DOT physical examination.
- Valid CDL Class B or C with passenger endorsement; air brake endorsement required within 60 days.
- Proficiency in computer systems and software applications (e.g., RouteMatch, Microsoft Office).
- Ability to perform physical tasks, such as climbing bus steps and lifting up to 25 lbs.
- Flexible schedule availability, including weekends, evenings, holidays, and short-notice work.
- Strong supervisory and decision-making skills.
- Excellent customer service skills for diverse internal and external customers.
- Ability to maintain effective relationships with personnel and external entities.
- Sound judgment and creativity in evaluating information and making decisions.
- Comprehensive knowledge of city streets and the ability to operate vehicles safely.
- Effective communication skills, both orally and in writing.
- Extensive knowledge of defensive driving techniques and safety guidelines.
- Strong problem-solving abilities and independent judgment application.
While the position is open until filled, completed City applications and resumes should be submitted before 11:59pm on May 22, 2025.
Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment to City’s Core Values. The City is a member of the Virginia Retirement System and offers competitive health, dental and vision insurance as well as generous vacation/sick leave benefits and 13 paid holidays a year.
The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
City of Fredericksburg
Human Resources Department
715 Princess Anne Street, Room 209
Fredericksburg, VA 22401
[email protected]
Human Resources Department
715 Princess Anne Street, Room 209
Fredericksburg, VA 22401
[email protected]
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